Telephone Surveys in Market Research

Posted Leave a commentPosted in Customer Service, Sales and Marketing

Companies in all lines of business need to know their target markets and customers to improve their processes and achieve their goals.     Surveys are one of the tools most commonly used to collect important data. They help to pinpoint customer preferences, current industry trends, and even customer perception in connection with a product or brand.  […]

Do You Know How to Build Customer and Employee Loyalty?

Posted Leave a commentPosted in Customer Service, Sales and Marketing

Getting to know customers is the way to provide them with services tailored to their every need and deliver better experiences that lead to long-term business relationships and brand loyalty.  Customers around the world prefer personalized services.  Offer Multichannel Service In this digital era, internet and online applications are the means customers use the most […]