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Category: Sales and Marketing

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Demystifying the Top 10 Myths About Managing Contact Centers

Posted December 9, 2020December 9, 2020 Tamara HernandezLeave a commentPosted in Call Center Trends, Sales and Marketing

If you are thinking of setting up or updating your contact center, we intend on debunking the ten biggest myths about running a contact center to help you avoid the major pitfalls. But first to […]

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Key Aspects for Improving Sales Calls

Posted October 21, 2020October 21, 2020 Tamara HernandezLeave a commentPosted in Sales and Marketing

Sales calls entail a complex communication process that requires agents to be skilled in order to establish a good rapport. The end of such communication is transmitting and receiving information. In face-to-face sales, non-verbal gestures […]

Customer Service

Sales Closing: How Can You Win More Deals?

Posted October 2, 2020October 2, 2020 Tamara HernandezLeave a commentPosted in Sales and Marketing

Closing a sale via telephone is as complex as nurturing leads. That’s why we conducted research on sales closing techniques to write this article. First of all, it’s necessary to understand that, when it comes […]

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How Contact Center Outsourcing Services Improve Sales

Posted September 24, 2020September 24, 2020 Tamara HernandezLeave a commentPosted in Sales and Marketing

According to Deloitte’s Global Contact Center Survey, among the three main activities of contact centers and BPO service providers, customer service comes in the first place, followed closely by telephone-based sales, which continue to be […]

Contact Center Digital Experience

Achieving Success in Digital Transformation.

Posted September 7, 2020September 7, 2020 Tamara HernandezLeave a commentPosted in Sales and Marketing

The digital transformation is one of the issues that has been revolutionizing the world for some years now. To have a successful company, it is important to consider that it is not only the acquisition […]

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How SMS Messages Improve Your Sales Strategy

Posted August 20, 2020August 20, 2020 Tamara HernandezLeave a commentPosted in Sales and Marketing

With the advent of instant messaging, the use of SMS has diminished gradually. However, this doesn’t mean that text messages have completely disappeared or become irrelevant to business strategies. Regardless of the sector they work […]

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Uses of SMS in Political Campaigns.

Posted August 5, 2020October 8, 2020 Tamara HernandezLeave a commentPosted in Sales and Marketing

Many political campaigns and public figures use SMS strategies to communicate with voters effectively. Why is this? We live in a digital age, where most of our interactions and activities are done through a smart […]

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How SMS Messages Improve Your Sales Strategy

Posted July 29, 2020July 29, 2020 Tamara HernandezLeave a commentPosted in Sales and Marketing

With the advent of instant messaging, the use of SMS has diminished gradually. However, this doesn’t mean that text messages have completely disappeared or become irrelevant to business strategies. Regardless of the sector, they work […]

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Automate Your Sales and Customer Service Processes.

Posted July 23, 2020July 23, 2020 Tamara HernandezLeave a commentPosted in Sales and Marketing, Uncategorized

Automating customer interaction channels is a trend that has enjoyed great popularity among companies in the last few years. This is mainly because it allows us to offer service on a 24‑hour basis and deliver […]

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Soft Skills For Your Contact and Call Center Agents.

Posted June 11, 2020December 10, 2020 Tamara Hernandez5 CommentsPosted in Call Center Trends, Sales and Marketing

When talking about soft skills, we refer to the set of skills that contact or call center agents must possess to get along with colleagues in the workplace and to provide customer services, and what […]

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About Nuxiba Technologies

Nuxiba was founded to offer the best business software for call automation, customer interaction, database management, and streamlined communication.

We have a large customer base that trusts us with their daily operation. Therefore, we innovate our products and services regularly to deliver the best user experience. Helping you is our mission.

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