SMS for Debt Collection.
In the last decade, thanks to technology, and smartphones, debt collection techniques, purchases, and consumer habits have changed dramatically. More than a third of the USA workforce are Millennials, according […]
Category: Collection
DOWNLOADABLE CONTENT
Debt Collection Tools for Contact Centers
Collection tools are a key factor in contact centers that specialize in resolving delinquencies. There’s more to debt collection than meets the eye. That’s why an increasingly large number of […]
Top Tips and Tools for Effective Debt Recovery
The measures taken to prevent bad debt expenses are referred to as debt recovery. This activity is crucial to any business in commerce. However, both companies and contact centers that […]
Technology for Improved Collections
The introduction of technology into collections defines how these operations have evolved over the years. Debt collection must be understood as a sector that has experienced changes on a constant […]
How Has Debtor Management Evolved Over Time?
This article discusses the evolution of debt collection. In the beginning, collections methods were rough and oriented solely to the pursue of payments. With time and practice, collectors came to […]
The Professionalization of Debt Collection
Over the last few years, the concept of professional collections services has been used to refer to a series of good practices in the industry. This concept is understood in […]
Improve Your Collections Technique
To improve the technique of your collections department, you must first understand what needs to be changed. There are different factors you must take into account to identify the processes […]
Collections for Clients in the Early Stages of Delinquency
Accounts with less than 120 days past due are classified into the early stages of delinquency. In these cases, the debt collection strategy needs to be well-thought-out and immediate, right […]
Key Aspects of Efficient Collections
In order to map out an efficient debt collection strategy that directs your efforts towards effective contact and high recovery rates, you must take into account a series of key […]
Bulk SMS and Voice Broadcasting in Debt Collection Strategies
Text and voice messages are tools that prove ideal for collections departments because they allow to interact with customers directly and much more economically. Technology helps to reach audiences in […]