Tax Season Checklist for Collectors.
Tax season is upon us, so we decided to make a little checklist for collectors. To have a successful collection strategy it is very important to know who we are going to contact, when we […]
Category: Collection
DOWNLOADABLE CONTENT
Can Debt Collectors Use Auto Dialers?
One of the best and most used tools for any company that has a call center or contact center is precisely the auto dialer. The increase of telephone numbers and databases has made the auto dialer […]
Collection Calls: How to Make a Succesful Call.
Making a phone call is never easy, especially collection calls. No matter how long your agents have been on the job, there will always be details to improve. To begin with, we would like to […]
5 Latest Developments for Collection
The year 2020 was not easy for anyone around the world. Many industries have been affected by the pandemic, either facing sales declines or having to change their business model. But it hasn’t all been […]
What Is a CTI?
Have you ever heard the term CTI for Call and Contact Center and would like to know what it is? To understand it in-depth and to understand its current importance it is important to go […]
What Is a Debt Collection Software?
The environment in which business has been conducted over the past year has given rise to more complicated challenges and has tested many organizations globally. Specifically, in the debt collection industry, activities such as operational […]
End to End Solutions for Debt Collection Agencies
Collection, like many other industries, has faced difficulties due to the COVID-19 pandemic, constant technological changes, and, of course, the new dynamics of markets and customers. Technology has taken on an indispensable role for those […]
Collection: How Do I Increase My Overdue Portfolio Recovery?
The application of technology in the collection industry has become very important for those companies that want to do business efficiently and competitively. The creation of alliances to improve work systems in an organization is […]
SMS for Debt Collection.
In the last decade, thanks to technology, and smartphones, debt collection techniques, purchases, and consumer habits have changed dramatically. More than a third of the USA workforce are Millennials, according to the Pew Research. This […]
Debt Collection Tools for Contact Centers
Collection tools are a key factor in contact centers that specialize in resolving delinquencies. There’s more to debt collection than meets the eye. That’s why an increasingly large number of companies and centers in the […]