Collection

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Bulk SMS and Voice Broadcasting in Debt Collection Strategies

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Text and voice messages are tools that prove ideal for collections departments because they allow to interact with customers directly and much more economically.  Technology helps to reach audiences in effective ways and branch out into new communication strategies. Therefore, it is a profitable investment for accounts receivable management firms, contact centers, and any other …

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Debt Collection

Why Is the Collections Department Important to Companies?

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Debt collection and debt recovery are activities that require well-thought-out processes in order to achieve successful results and encourage the liquidity and solvency of businesses.  Whether companies run an in-house department to collect their receivables or they outsource this task to a third party, such as an agency, they must develop a custom collection strategy …

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