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Category: Collection

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Human performance

Top Tips and Tools for Effective Debt Recovery

Posted March 11, 2020September 17, 2020 Diana GarciaLeave a commentPosted in Collection

The measures taken to prevent bad debt expenses are referred to as debt recovery. This activity is crucial to any business in commerce. However, both companies and contact centers that manage account receivables need to […]

Debt Collection

Technology for Improved Collections

Posted March 11, 2020August 28, 2020 Eugenia ContrerasLeave a commentPosted in Collection

The introduction of technology into collections defines how these operations have evolved over the years. Debt collection must be understood as a sector that has experienced changes on a constant basis throughout time.  These changes […]

Debt Collection

How Has Debtor Management Evolved Over Time?

Posted March 11, 2020August 28, 2020 Eugenia ContrerasLeave a commentPosted in Collection

This article discusses the evolution of debt collection. In the beginning, collections methods were rough and oriented solely to the pursue of payments.  With time and practice, collectors came to realize that being aggressive didn’t […]

Professional Collections

The Professionalization of Debt Collection

Posted March 11, 2020August 28, 2020 Eugenia ContrerasLeave a commentPosted in Collection

Over the last few years, the concept of professional collections services has been used to refer to a series of good practices in the industry.   This concept is understood in different ways, like:  Contact centers’ […]

Improve Your Collections Technique

Posted March 6, 2020August 28, 2020 Diana Garcia5 CommentsPosted in Collection

To improve the technique of your collections department, you must first understand what needs to be changed.  There are different factors you must take into account to identify the processes where a strategy is required […]

Professional Collections

Collections for Clients in the Early Stages of Delinquency

Posted March 6, 2020February 11, 2021 Eugenia ContrerasLeave a commentPosted in Collection

Accounts with less than 120 days past due are classified into the early stages of delinquency. In these cases, the debt collection strategy needs to be well-thought-out and immediate, right from the first day that […]

Key Aspects of Efficient Collections

Posted February 26, 2020August 28, 2020 Eugenia ContrerasLeave a commentPosted in Collection

In order to map out an efficient debt collection strategy that directs your efforts towards effective contact and high recovery rates, you must take into account a series of key and integral factors within your […]

ACD system

Bulk SMS and Voice Broadcasting in Debt Collection Strategies

Posted February 26, 2020April 29, 2020 Eugenia ContrerasLeave a commentPosted in Collection

Text and voice messages are tools that prove ideal for collections departments because they allow to interact with customers directly and much more economically.  Technology helps to reach audiences in effective ways and branch out […]

Debt Collection

Why Is the Collections Department Important to Companies?

Posted February 26, 2020August 28, 2020 Eugenia Contreras2 CommentsPosted in Collection

Debt collection and debt recovery are activities that require well-thought-out processes in order to achieve successful results and encourage the liquidity and solvency of businesses.  Whether companies run an in-house department to collect their receivables […]

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Nuxiba was founded to offer the best business software for call automation, customer interaction, database management, and streamlined communication.

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