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Tag: record calls

Call recording

Call Recording, the Best Shield Available to Your Company and Customers

Posted April 23, 2020September 1, 2020 Eugenia ContrerasLeave a commentPosted in Call Center Trends

Call recording systems function as a shield against frauds that comes in handy to safeguard the privacy of customers. Any business, from small debt collection call centers to large corporations […]

Human performance

Recording Systems and Contact Center Improvement

Posted March 26, 2020August 28, 2020 Eugenia Contreras4 CommentsPosted in Call Center Trends

Recording systems help contact centers to measure productivity and quality on a constant basis, thereby allowing them to improve the service offered to their customers and their operational metrics.     Recording […]

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About Nuxiba Technologies

Nuxiba was founded to offer the best business software for call automation, customer interaction, database management, and streamlined communication. We have a large customer base that trusts us with their daily operation. Therefore, we innovate our products and services regularly to deliver the best user experience. Helping you is our mission.

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