Uses of Instant Messaging in the Insurance Industry.
The insurance industry is one of the most competitive industries in the market. That is why acquiring a new client can be 7 to 9 times more expensive than in […]
Tag: #InstantMessaging
Tips for a Good Use of Instant Messaging in Your Contact Center
Would you like to incorporate instant messaging into your contact center? Instant messaging has become one effective means in the field of customer service, this is because it is an […]
Instant Messaging Services for Contact Centers.
Maintaining good communication with your clients is key to provide a quality service. Undoubtedly, the importance of having several communication channels and sufficient capacity to offer personalized attention to your […]