Debt Collection Tools for Contact Centers
Collection tools are a key factor in contact centers that specialize in resolving delinquencies. There’s more to debt collection than meets the eye. That’s why an increasingly large number of companies and centers in the debt recovery sector draw up integral management strategies. These plans of action focus on bringing delinquent accounts up to date. […]
Collections for Clients in the Early Stages of Delinquency
Accounts with less than 120 days past due are classified into the early stages of delinquency. In these cases, the debt collection strategy needs to be well-thought-out and immediate, right from the first day that balance is outstanding, in order to increase the likelihood of collecting payment. Apart from using appropriate tools and learning about […]
Why Is the Collections Department Important to Companies?
Debt collection and debt recovery are activities that require well-thought-out processes in order to achieve successful results and encourage the liquidity and solvency of businesses. Whether companies run an in-house department to collect their receivables or they outsource this task to a third party, such as an agency, they must develop a custom collection strategy […]