Voice Broadcasting for Improved Call Center Strategies

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A large number of companies, and especially contact centers, use voice broadcasting as a debt collection tool or as a means to send reminders and follow-up instructions in customer service; however, this technology offers many more benefits in terms of business strategies.  Telephone messages are direct, effective contact means. They can be broadcast to thousands […]

Bulk SMS System: Usage Examples for Your Company (Infographic)

Bulk SMS

Bulk SMS is a tool used by thousands of companies. To contact both customers and prospects on a direct and effective basis.    SMS messages are one of the main communication means in many industries. In debt collection, for instance, they are used as payment reminders or notifications. In advertising or marketing, they are used to […]