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Tag: voice messages

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Voice Broadcasting for Improved Call Center Strategies

Posted May 28, 2020June 3, 2020 Diana GarciaLeave a commentPosted in Call Center Trends, Customer Service

A large number of companies, and especially contact centers, use voice broadcasting as a debt collection tool or as a means to send reminders and follow-up instructions in customer service; however, this technology offers many […]

Bulk SMS

Bulk SMS System: Usage Examples for Your Company (Infographic)

Posted April 23, 2020September 1, 2020 Eugenia Contreras5 CommentsPosted in Call Center Trends

Bulk SMS is a tool used by thousands of companies. To contact both customers and prospects on a direct and effective basis.    SMS messages are one of the main communication means in many industries. In […]

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