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Tag: #TRENDS

Operator.

Call Center Trends in 2020

Posted June 16, 2020September 7, 2020 Tamara HernandezLeave a commentPosted in Call Center Trends

It’s the end of a decade of work and new technologies where communication evolves on a daily basis. Today’s customers want to communicate with companies just like they do with others. This leads to changes […]

Ai in contact centers

AI: Its Role in Improving Contact Center Processes.

Posted May 18, 2020September 1, 2020 Tamara HernandezLeave a commentPosted in Call Center Trends

AI are techniques used to teach computers to learn, reason, perceive, inferred, communicate, and make decisions in a similar way than a human being does. This technology can help you recognize patterns and use that […]

Market Surveys

Three Benefits of Market Surveys for Your Business

Posted April 3, 2020April 3, 2020 Eugenia Contreras3 CommentsPosted in Call Center Trends

Companies are required to know their market in order to improve on a constant basis. Becoming familiar with competitors, the current trends. And the needs of clients and prospects is what helps businesses to keep […]

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Nuxiba was founded to offer the best business software for call automation, customer interaction, database management, and streamlined communication.

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