How IP Telephony Improves Contact Centers
IP telephony works over the Internet. Nowadays the vast majority of contact centers use it, given that it allows to cut costs in terms of installation and resources, as well as to streamline contact and […]
Tag: software and telephony
What Your Contact Center Needs
Today’s contact centers require tools that improve their contact ratios and productivity, and consequently increase their revenue. Profitability is a key aspect in any business. In order to maximize it, companies must keep close control […]
Enhance Your Contact Center with Software and Telephony
Carriers that provide solutions combining software and telephony help businesses to improve. And streamline their operation, broaden their scope, and cut costs related to resources and infrastructure. Contact centers require tools that boost productivity, improve […]