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Tag: software

Contact Center Digital Experience

What Is a Debt Collection Software?

Posted January 13, 2021January 20, 2021 Tamara HernandezLeave a commentPosted in Collection

The environment in which business has been conducted over the past year has given rise to more complicated challenges and has tested many organizations globally.  Specifically, in the debt collection industry, activities such as operational […]

Debt Collection

Demystifying the Top 10 Myths About Managing Contact Centers

Posted December 9, 2020December 9, 2020 Tamara HernandezLeave a commentPosted in Call Center Trends, Sales and Marketing

If you are thinking of setting up or updating your contact center, we intend on debunking the ten biggest myths about running a contact center to help you avoid the major pitfalls. But first to […]

How to Improve Your Call Center with an Autodialer (Infographic)

Posted December 3, 2020December 4, 2020 Tamara HernandezLeave a commentPosted in IT Trends

In today’s digital era, some call centers still dial phone numbers manually instead of using an autodialer. However, in such cases, it’s well known that a large percentage of agents are forwarded to answering machines […]

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Life Insurance: Integrated Technology for a Sustainable Growth.

Posted August 14, 2020October 22, 2020 Tamara HernandezLeave a commentPosted in Insurance

Data from the latest insurance industry-related study conducted by Deloitte, showed that the life insurance industry has been experimenting with new data sources and analytical tools allowing them to improve customer experience, streamline the sales […]

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Automate Your Sales and Customer Service Processes.

Posted July 23, 2020July 23, 2020 Tamara HernandezLeave a commentPosted in Sales and Marketing, Uncategorized

Automating customer interaction channels is a trend that has enjoyed great popularity among companies in the last few years. This is mainly because it allows us to offer service on a 24‑hour basis and deliver […]

Checklist, Journalist, Women.

Benefits of CenterWare for Your Contact Center

Posted July 21, 2020July 21, 2020 Tamara HernandezLeave a commentPosted in IT Trends

Contact centers must be capable of adapting to market trends and technological advances. Choosing a contact center software platform is no easy task. It requires to analyze multiple factors, in addition to features. Contact centers’ […]

Contact Center Security

Call Center Software: Why is it important to have the right one?

Posted July 17, 2020August 11, 2020 Tamara Hernandez27 CommentsPosted in Call Center Trends

We know that nowadays one of the most important aspects of any business is the interaction with its customers and the experience they provide to each one. This is why contact centers and call centers […]

Discussing business graphs

The Fintech Industry and the New Paradigm

Posted June 29, 2020August 12, 2020 Diana GarciaLeave a commentPosted in IT Trends

FinTech is an industry that has revolutionized the way finances are handled in today’s digital era. It has improved and automated the interaction between users and financial services providers, or the finance world in general. […]

Headphones Hanging In Empty Office

Elastix Is Now a Closed-Source Software. What Are Other Options Available?

Posted June 15, 2020June 15, 2020 Diana GarciaLeave a commentPosted in Call Center Trends

Is your contact center currently using Elastix software and now you fear for the future of your operation? Worry not! Nuxiba wants to guide you through change and offer you advice on everything you need.  […]

call center support

Call Center: How to Start Up One and Not Die Trying

Posted June 9, 2020June 9, 2020 Tamara HernandezLeave a commentPosted in Call Center Trends

Starting a call center business is no easy task. It takes time, effort, and a well-thought-out strategy. However, it’s not impossible either. To set up a call center (in any industry), it’s necessary to understand […]

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About Nuxiba Technologies

Nuxiba was founded to offer the best business software for call automation, customer interaction, database management, and streamlined communication.

We have a large customer base that trusts us with their daily operation. Therefore, we innovate our products and services regularly to deliver the best user experience. Helping you is our mission.

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