Open source software Archivos • Blog US

May 20, 2020September 1, 2020Call Center Trends

Open-Source vs. Licensed Software for Contact Centers

Modern contact centers must adopt better, advanced tools to satisfy customers’ communication demands in each campaign. To that end, they can choose to use either open-source or licensed software, so… what’s the difference between these […]

April 2, 2020April 6, 2020Call Center Trends

Enhance Your Contact Center with Software and Telephony

Carriers that provide solutions combining software and telephony help businesses to improve. And streamline their operation, broaden their scope, and cut costs related to resources and infrastructure. Contact centers require tools that boost productivity, improve […]