5 Latest Developments for Collection
The year 2020 was not easy for anyone around the world. Many industries have been affected by the pandemic, either facing sales declines or having to change their business model. But it hasn’t all been bad; the current situation has led technology to make great strides in all sectors. Specifically, in the collection sector, the […]
Top Tips and Tools for Effective Debt Recovery
The measures taken to prevent bad debt expenses are referred to as debt recovery. This activity is crucial to any business in commerce. However, both companies and contact centers that manage account receivables need to have an area specialized in collections. Why is Debt Recovery So Important to Companies? Collections are one of the most […]
The Professionalization of Debt Collection
Over the last few years, the concept of professional collections services has been used to refer to a series of good practices in the industry. This concept is understood in different ways, like: Contact centers’ ability to map out self-regulating strategies where ethics and professionalism are the cornerstones of all collections activities. A set of […]