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Asterisk: What Comes After?

Posted June 12, 2020June 12, 2020 Diana GarciaLeave a commentPosted in Call Center Trends

Open-source software for contact centers is on the verge of extinction. According to experts, this alternative will disappear from the industry in the near future. Asterisk, which has enjoyed great popularity among contact centers since […]

Enhance Your Contact Center with Software and Telephony

Posted April 2, 2020April 6, 2020 Eugenia Contreras8 CommentsPosted in Call Center Trends

Carriers that provide solutions combining software and telephony help businesses to improve. And streamline their operation, broaden their scope, and cut costs related to resources and infrastructure. Contact centers require tools that boost productivity, improve […]