Work from Home for Call Centers, Is It Possible?
Work from home is a concept that has grown in popularity over time, especially in the past few weeks. It can be understood as the opportunity of working anywhere, in a place different from a company’s office desk, or, in other words, as remote work. Is Remote Work Feasible for My Call Center? It might […]
Bulk SMS and Voice Broadcasting in Debt Collection Strategies
Text and voice messages are tools that prove ideal for collections departments because they allow to interact with customers directly and much more economically. Technology helps to reach audiences in effective ways and branch out into new communication strategies. Therefore, it is a profitable investment for accounts receivable management firms, contact centers, and any other […]