Navigating the Impact of Global Warming on Contact Centers
Global warming is one of the most pressing issues of our time, affecting various aspects of life and business. Among the sectors impacted by global warming, contact centers face unique challenges. As the world becomes increasingly connected, contact centers, also known as call centers, are crucial in maintaining customer service and support. This article explores […]
From 1 to 5 How has G and mobile telephony evolved?
In the 90s, the use of mobile telephony began to become popular and it is worth mentioning that at that time, its cost was high so very few people could use it; a fact that also turned it into an object of desire. And although this story with mobile telephony began many years before, its […]