Tax Season Checklist for Collectors.
Tax season is upon us, so we decided to make a little checklist for collectors. To have a successful collection strategy it is very important to know who we are going to contact, when we […]
Tax season is upon us, so we decided to make a little checklist for collectors. To have a successful collection strategy it is very important to know who we are going to contact, when we […]
One of the best and most used tools for any company that has a call center or contact center is precisely the auto dialer. The increase of telephone numbers and databases has made the auto dialer […]
Making a phone call is never easy, especially collection calls. No matter how long your agents have been on the job, there will always be details to improve. To begin with, we would like to […]